biptaka Terms & Conditions

Definitions

The following definitions apply throughout these Terms & Conditions. Understanding these terms will help you navigate your rights and obligations as a biptaka account holder.

Eligibility & Age Restriction

To be eligible to register and maintain an active account on biptaka, you must satisfy all of the following conditions at the time of registration and on a continuing basis throughout your use of the platform:

• You are at least 18 years of age. biptaka enforces this requirement through mandatory KYC identity verification prior to the processing of any withdrawal.
• You are accessing the biptaka platform for your personal, non-commercial use only. Use of the platform on behalf of a third party, corporation, or syndicate is not permitted without prior written consent from biptaka.
• You are not a resident of a Prohibited Territory in which online gambling is explicitly unlawful. You are solely responsible for determining whether your local jurisdiction permits online gambling before registering.
• You are not a biptaka employee, contractor, director, officer, or an immediate family member of any of the foregoing. Such persons are prohibited from holding player accounts or placing bets on the biptaka platform.
• You have not previously been self-excluded from biptaka or had an account permanently closed by biptaka for terms violations. Attempting to re-register under these circumstances is a material breach of these Terms & Conditions.
• You are acting in your own name and on your own behalf. You may not allow any other person to use your account, and you may not use another person's account.
• You have full legal capacity to enter into a binding agreement and are not subject to any court order or legal restriction that would prevent you from doing so.

biptaka reserves the right to request documentary evidence of eligibility at any time. Failure to provide satisfactory documentation may result in the suspension or permanent closure of your account.

Account Registration

Each player may hold only one registered account on the biptaka platform. Opening multiple accounts — whether under the same name, the same payment method, the same device, or the same IP address — constitutes a serious breach of these Terms & Conditions and may result in the closure of all associated accounts and forfeiture of all balances held within them.

When completing your biptaka registration, you are required to provide accurate, complete, and current information including your full legal name, date of birth, and a valid contact email address. You must promptly update this information should any of it change after registration. Providing false or misleading information during registration or at any subsequent point is grounds for immediate account closure.

You are solely responsible for maintaining the confidentiality of your biptaka account credentials — your username and password. biptaka strongly recommends using a unique, strong password not used on any other platform. You must not share your login credentials with any third party. Any activity conducted through your biptaka account will be treated as having been carried out by you, regardless of who actually performed it.

Deposits & Withdrawals

biptaka supports deposits and withdrawals via the following payment methods available to Bangladesh players: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank (DBBL), Visa, and Mastercard. The availability of specific payment methods may vary from time to time and is subject to change without prior notice.

The following rules apply to all deposits and withdrawals on the biptaka platform:

• Currency: All transactions on biptaka are conducted in Bangladeshi Taka (BDT / ৳). biptaka does not accept deposits in foreign currencies.
• Withdrawal method: Withdrawals must be made to the same payment method used to make the most recent qualifying deposit, to the extent technically possible. This is a standard anti-money-laundering (AML) requirement.
• Withdrawal processing: biptaka processes bKash and Nagad withdrawals within 1 to 3 hours of approval. Rocket and Upay withdrawals are typically completed within 2 to 5 hours. Bank transfer withdrawals are processed within one business day. These timeframes are targets, not guarantees, and may be extended during periods of high volume or for accounts under review.
• KYC requirement: Withdrawals will not be processed until your KYC verification is completed and approved by biptaka's compliance team. biptaka reserves the right to request additional documentation at any stage of the withdrawal process.
• Minimum withdrawal: The minimum withdrawal amount is ৳500. Requests below this threshold will not be processed.
• Funds source: By depositing funds into your biptaka account, you confirm that the funds are legally obtained and that you are the rightful owner of the payment method used. biptaka reserves the right to request evidence of the source of funds as part of its AML obligations.
• Dormant accounts: Accounts that have been inactive for 12 consecutive months may be classified as dormant. biptaka reserves the right to apply an administrative fee to dormant accounts. Players will be notified before any fee is applied.

Bonuses & Promotions

biptaka offers various promotional bonuses to new and existing players, including but not limited to deposit match bonuses, free rounds packages, cashback offers, and seasonal promotions tied to events such as BPL, IPL, T20 World Cup, Eid, and Pohela Boishakh. All bonuses are subject to the specific terms attached to each individual promotion and to the general bonus rules set out in this section.

1. Wagering requirements: All bonus funds awarded by biptaka are subject to wagering requirements, which will be stated clearly at the point of claiming the offer. Bonus funds may not be withdrawn until the applicable wagering requirement has been met in full.
2. Eligible games: Not all games on the biptaka platform contribute equally to wagering requirements. The specific contribution rates for each game category will be stated in the individual promotion terms. Bets placed on restricted games during an active bonus period may not count towards wagering requirements.
3. Bonus expiry: All biptaka bonuses carry an expiry date. Bonus funds and any associated winnings that have not been claimed or wagered within the stated expiry window will be automatically removed from your account without compensation.
4. One bonus per transaction: Only one bonus may be applied per deposit unless the specific promotion terms explicitly state otherwise. Attempting to claim multiple bonuses on a single qualifying deposit is not permitted.
5. Abuse prevention: biptaka monitors bonus usage for signs of abuse, including but not limited to low-risk hedging strategies designed to extract bonus value without genuine play. Where biptaka determines that bonus abuse has occurred, it reserves the right to void bonus funds, cancel associated winnings, and close the account.
6. Voucher codes: Promotional voucher codes must be entered correctly at the point of deposit or claim. biptaka will not retrospectively apply voucher codes to transactions that have already been processed. Voucher codes are non-transferable and may only be used once per eligible account.
7. Right to amend or withdraw: biptaka reserves the right to amend, suspend, or withdraw any promotion at any time without prior notice. Such changes will not affect bonus claims already completed and accepted prior to the change.

Betting & Gaming Rules

All bets and gaming activity on the biptaka platform are subject to the specific rules of the relevant product — sportsbook, live casino, slots, or crash games. The following general rules apply across all gaming products:

• Finality of bets: Once a bet has been accepted and confirmed by biptaka, it cannot be cancelled, amended, or reversed by the player. biptaka reserves the right to void bets in cases of manifest error, system malfunction, or irregular activity.
• Manifest error: biptaka reserves the right to correct or void any bet or game outcome that results from a manifest error — including typographical errors in odds, prices displayed due to a technical fault, or outcomes processed incorrectly by the gaming system. Any winnings arising from a manifest error are not payable.
• Sportsbook markets: Odds on the biptaka sportsbook are set and may be changed at any time prior to bet acceptance. Once a bet is accepted at a stated price, that price is locked in. biptaka may suspend or remove any market at any time, including in-play markets, without notice.
• Live in-play betting: Live in-play bets placed on the biptaka platform are subject to a short processing delay. biptaka does not guarantee that all live bets will be accepted. In-play bets that are placed after the event outcome is determined — regardless of whether that outcome has been displayed — will be voided.
• Casino game outcomes: All casino game outcomes are determined by independently audited Random Number Generator (RNG) systems operated by biptaka's certified game providers. biptaka does not control or influence these outcomes. Results displayed are final.
• Crash games: Crash game multipliers are determined by provably fair algorithms operated by the relevant game provider. biptaka has no capacity to manipulate crash game outcomes. Players accept the rules and mechanics of each crash game at the point of placing their bet.
• Minimum and maximum bet limits: Each game and market on biptaka is subject to minimum and maximum stake limits, which are displayed within the relevant game interface or betting market at the time of placing the bet.

Prohibited Conduct

The following conduct is strictly prohibited on the biptaka platform. Engaging in any of the following activities will result in immediate account suspension, permanent closure, forfeiture of balances, and — where applicable — reporting to relevant law enforcement or financial authorities:

• Fraud and misrepresentation: Providing false identity information, using stolen payment credentials, creating accounts in another person's name, or any other act of fraud or deliberate misrepresentation.
• Money laundering: Using the biptaka platform to launder funds of illegal origin, including depositing criminally obtained money and withdrawing it as gambling winnings. biptaka maintains active AML monitoring and cooperates with law enforcement agencies where required.
• Match fixing and collusion: Attempting to gain an unfair advantage through knowledge of a fixed sporting outcome, coordinating bets with other players to manipulate market outcomes, or any form of collusion with biptaka employees or game providers.
• Multi-accounting: Registering or operating more than one biptaka account, whether personally or through a proxy, for any reason including circumventing responsible gaming restrictions, bonus abuse, or evading account closure.
• Chargebacks: Disputing legitimate transactions made on the biptaka platform through your bank or payment provider. Unjustified chargebacks constitute fraud and will result in permanent account closure and recovery action by biptaka.
• Exploiting technical errors: Deliberately exploiting software bugs, pricing errors, RNG anomalies, or any other technical faults to gain an unfair advantage. Any winnings generated through exploitation of technical errors are not payable and will be voided.
• Automated betting systems: Using bots, automated scripts, artificial intelligence tools, or any software designed to place bets or interact with the biptaka platform without direct human control, except where biptaka has provided explicit written permission.
• Minors: Allowing a person under the age of 18 to access or use your biptaka account, or registering an account on behalf of a minor.

Intellectual Property

All content available on the biptaka platform — including but not limited to the biptaka brand name, logo, website design, graphics, text, software, game interfaces, data feeds, and compiled content — is the intellectual property of biptaka or its licensed content partners and is protected by applicable intellectual property laws.

You are granted a limited, personal, non-exclusive, non-transferable, revocable licence to access and use the biptaka platform for its intended purpose of online gaming and sports betting. This licence does not permit you to:

• Copy, reproduce, distribute, or publicly display any biptaka content without prior written authorisation.
• Modify, adapt, translate, reverse engineer, decompile, or disassemble any part of the biptaka platform or its underlying software.
• Use the biptaka brand name, logo, or any associated marks in any commercial context without written permission from biptaka.
• Scrape, crawl, or systematically extract data from the biptaka platform using automated tools, except where explicitly permitted via a documented API agreement with biptaka.
• Frame the biptaka platform within another website, or create a derivative work based on any biptaka content.

Game content provided by third-party studios — including Pragmatic Play, Microgaming, NetEnt, Evolution Gaming, Ezugi, and Spribe — remains the intellectual property of the respective provider and is licensed to biptaka for presentation on the platform. Your right to play these games is derived entirely from the licence granted to biptaka by these providers and does not constitute any ownership right over the games themselves.

Limitation of Liability

To the fullest extent permitted by applicable law, biptaka shall not be liable for any of the following:

• Loss of winnings, profits, revenue, data, or goodwill arising from platform downtime, service interruption, or technical malfunction — including during live in-play betting events.
• Losses arising from the actions or omissions of third-party payment providers, game studios, or data feed suppliers on whose services the biptaka platform depends.
• Losses arising from events outside biptaka's reasonable control, including but not limited to telecommunications outages, natural disasters, government orders, or acts of a third party.
• Indirect, consequential, incidental, or punitive damages of any kind arising from your use of or inability to access the biptaka platform.
• Any loss arising from your failure to comply with your security obligations in relation to your biptaka account credentials.

Where biptaka's liability cannot be excluded entirely under applicable law, biptaka's total aggregate liability to any individual player in respect of any claim arising from use of the platform shall not exceed the total amount deposited by that player in the 30-day period immediately preceding the date of the relevant claim.

Account Suspension & Closure

biptaka reserves the right to suspend or permanently close any player account at any time, with or without prior notice, if biptaka has reasonable grounds to believe that any of the following conditions apply:

• The account holder has breached any provision of these Terms & Conditions.
• The account holder is under 18 years of age or has provided false age information.
• The account holder has engaged in any form of fraud, money laundering, collusion, or prohibited conduct as described in Section 07.
• The account holder has been self-excluded and has attempted to re-register or regain access to the platform.
• biptaka has received a valid legal instruction from a court, regulatory body, or law enforcement agency requiring account suspension or closure.
• The account has been identified as dormant for an extended period without any response from the account holder to biptaka's contact attempts.

Players wishing to voluntarily close their biptaka account may do so at any time by contacting biptaka support at [email protected] with a written request. Any real-money balance remaining in the account at the time of voluntary closure will be refunded to the account holder via their most recently used payment method, subject to completion of KYC verification. Bonus funds in the account at the time of closure are non-refundable.

Players who wish to close their account as a responsible gaming measure should request self-exclusion rather than a standard account closure, as this provides the additional protection of preventing re-registration. See the biptaka Responsible Gaming page for full details on self-exclusion options.

Governing Law & Disputes

These Terms & Conditions are governed by and construed in accordance with the laws applicable to the jurisdiction in which biptaka operates as an offshore gaming platform. By accepting these Terms & Conditions, you acknowledge that biptaka is an international online gaming operator serving players in Bangladesh on an offshore basis.

In the event of any dispute arising between you and biptaka in connection with your account, any bet, any payment transaction, or any other aspect of your use of the biptaka platform, the following dispute resolution process applies:

1. Informal resolution first: You must contact biptaka support at [email protected] in the first instance and provide full details of your complaint. biptaka will acknowledge your complaint within 48 hours and aim to provide a substantive response within 7 business days. The majority of disputes are resolved at this stage.
2. Escalation: If you are not satisfied with biptaka's initial response, you may request that your complaint be escalated to biptaka's senior compliance team. You will be notified of the outcome of the escalated review within 14 business days of the escalation request.
3. Records: biptaka maintains comprehensive records of all account activity, bets, transactions, and communications. In the event of any factual dispute, the records held by biptaka's systems shall be considered authoritative unless you can demonstrate a clear technical error.
4. No class actions: You agree that any dispute with biptaka will be pursued on an individual basis only. You waive any right to participate in a class action, collective proceeding, or representative claim against biptaka.

Amendments to These Terms

biptaka reserves the right to amend, update, or replace these Terms & Conditions at any time. Changes may be made to reflect updates to biptaka's services, changes in applicable laws or regulations, adjustments to payment methods or processing procedures, or refinements to biptaka's responsible gaming policies.

When material changes are made to these Terms & Conditions, biptaka will notify registered players via the email address associated with their account or by displaying a prominent notice on the biptaka platform at the time of login. The updated Terms & Conditions will specify the effective date of the changes.

Your continued use of the biptaka platform following the effective date of any amendment constitutes your acceptance of the revised Terms & Conditions. If you do not agree with the amended terms, you must cease using the biptaka platform and request account closure by contacting [email protected] before the effective date of the changes.

The most current version of the biptaka Terms & Conditions is always available on this page at biptaka.ws/terms-conditions. biptaka recommends reviewing this page periodically to stay informed of any updates. The "Last Updated" date at the top of this page reflects the date of the most recent revision.

Key Principles of the biptaka Agreement

The following cards summarise the core principles that govern every biptaka account holder's relationship with the platform. These are not a substitute for reading the full Terms & Conditions above.